Olymp Trade Support

Need help with your account or trading? Olymp Trade customer service works 24/7 with live chat and email support. Phone contact exists only for VIP clients with $500+ deposits. The platform doesn't list any WhatsApp number or public hotline – too many fake call centers pretend to be Olymp Trade support.Retry

Contact Support

How to Contact Olymp Trade

Most traders search for an Olymp Trade WhatsApp number. It doesn’t exist. Fake call centers in India and Pakistan already use WhatsApp to scam people pretending to be Olymp Trade support. The real ways to reach them: live chat in the app responds in 2-3 minutes during trading hours, sometimes 10 minutes late at night. Email [email protected] for documents, withdrawals, technical problems – they reply within 24 hours, usually faster for money issues. Phone support? Only after you deposit $500. The Olymp Trade contact number appears in your dashboard after that deposit plus verification. Not before. Why $500? Keeps away time-wasters and scammers. VIP accounts with $5,000+ get the hotline directly to managers, not entry-level support reading from scripts.

Olymp Trade Contact Number and Hotline

The Olymp Trade phone number stays hidden until you deposit $500 and verify your account. Then it appears in your dashboard under Contact Info. Before that – no phone support, period.

Why hide the number? Scam call centers already operate across South Asia claiming to be Olymp Trade support. They ask for passwords, promise guaranteed profits, request remote desktop access. Publishing a real number would make their job easier. Same reason there’s no public Olymp Trade WhatsApp number – too many fakes already exist.

VIP clients with $5,000+ deposits get the Olymp Trade hotline number. This connects to account managers in Cyprus, not call center agents in the Philippines reading scripts. They actually know your account history, can authorize instant withdrawals, fix technical issues on the spot.

The process: deposit $500, complete verification with Emirates ID or passport, wait 24 hours for the system to update. Phone icon appears in your account. Click it to see the number. Works Monday-Friday during market hours. Weekends go to general support unless you’re VIP.

Response Times and Languages

Olymp Trade customer service works fastest during UAE market hours. Live chat: 1-3 minutes weekdays, up to 10 minutes after midnight.

Email response depends what you’re asking about:

Arabic and English support available 24/7. Hindi and Urdu during daytime shifts only (9 AM to 6 PM Dubai time). Russian, Indonesian, Thai – they use Google Translate unless someone on shift speaks it.

Fastest responses come through live chat. Email takes longer but creates a paper trail for disputes. Phone support speaks English and Arabic only.

What Support Actually Helps With

Olymp Trade support fixes withdrawals stuck in processing, verifies Emirates ID when the system rejects it, resets forgotten passwords, explains why trades closed at specific prices. They also unlock accounts frozen for security checks and activate Islamic swap-free trading.

They won’t reverse losing trades. Won’t refund money you lost. Won’t change trade results even if your internet disconnected. The market moved, you lost – end of story.

For serious complaints, email them formally. Include screenshots, trade IDs, exact times. They respond within 72 hours with either a solution or rejection. If rejected, you can escalate to the Financial Commission – but only for amounts over $100. The Commission reviews cases monthly, decisions take 45 days minimum.