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Olymp Trade Terms and Conditions

Updated on 30.09.2025

1. General provisions and agreement terms

1.1. These Terms and Conditions form a binding agreement between Olymp Trade (operated by Aollikus Limited, company number 40131, registered at 1276, Govant Building, Kumul Highway, Port Vila, Republic of Vanuatu, and for digital asset trading by Saledo Global LLC, registration number 227 LLC 2019, located at Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines) and users who register on the platform.

1.2. The agreement takes effect when a user completes registration on the Olymptrade website or trading platform and accepts these terms. Several documents form part of this agreement: the Trading Transactions Policy, Non-Trading Transactions Policy, KYC/AML Policy, Risk Disclosure, and other legal documents available on the platform. The company can modify the list and content of these documents without notice.

1.3. Registration on the platform counts as full acceptance of all terms. Once the company receives payment to fund a trading account, each transaction through the platform becomes subject to this agreement. The company reserves the right to refuse service to anyone or terminate existing accounts without explanation.

1.4. Users must be legally capable adults and not residents of countries where this type of trading is illegal. By registering, users confirm that:

1.4.1. All provided information is accurate and complete, registration was completed personally, and they have legal authority to enter this agreement. The company may use technical tools to detect forged documents and can report suspected forgery to law enforcement.

1.4.2. They agree to trade personally using their own funds, not borrowed money from other platform users or third parties. Users cannot use technical vulnerabilities, software errors, or insider information to gain unfair advantages. They also agree not to coordinate with other users to damage the company’s interests.

1.5. The agreement covers general conditions for executing trades on Olymptrade. The company sets trading conditions and can modify terms, introduce transaction limits, restrict the number of simultaneous trades, or impose other limitations as needed. The company may engage third parties to fulfill agreement terms but is not responsible for services those parties provide.

2. Definitions used throughout this agreement

2.1. Asset: The underlying financial instrument of a trade, which can be a company share, market index, currency pair, commodity, or option on a commodity.

2.2. Trade: A derivative financial instrument with two operations – opening and closing. Olymp Trade does not provide leverage beyond the trade amount.

2.3. Bonus: Virtual funds credited to accounts when users meet conditions set by the company. Deposited funds get used first, then bonuses become available for trading. Bonuses typically cannot be withdrawn to external accounts. If users withdraw previously deposited funds, the company can deduct all previously credited bonuses. The company decides all bonus operations at its discretion and can change bonus policies anytime.

2.4. Client’s account balance: The amount of money in a user’s account.

2.5. Trade expiration time: When classic derivative financial instruments in a trade expire.

2.6. Trading time: The period when trading operations are possible for a specific asset.

2.7. Income: Money added to accounts when trades close. Income amounts depend on trade conditions and asset rates. Income comes from the company’s guaranteed fund formed at company expense.

2.8. Making a trade: A transaction where trade conditions get agreed between user and company. After the trade gets made and settlement transfers to the liquidity provider, it counts as open.

2.9. Closing a trade: A transaction where an open trade closes at the expiration time agreed when making the trade. Premature closing happens when both parties agree to close before the original expiration time. Premature closing is only possible if the company and liquidity provider have technical capability for it.

2.10. Profitability ratio: The percentage determining income amount, set by Olymptrade based on the underlying asset and other trade conditions.

2.11. Asset rate: The price for an underlying asset, determined by the company using information from liquidity providers, central banks, and independent trading platforms.

2.12. Direction of rate change: An essential trade condition determining payout. Direction can be “Buy” or “Sell”.

2.13. Non-trading transaction: Any operation to deposit or withdraw funds from accounts.

2.14. Open trade: A trade condition after opening and before closing, where payout determination is still pending.

2.15. Payment agent: Third parties engaged by the company (VISEPOINT LIMITED in Malta and MARTIQUE LIMITED in Cyprus). The company takes responsibility for payment agent actions.

2.16. Trade amount: The amount paid when making a trade.

2.17. Trading account: A unique account in the company’s system recording transferred funds, deducting trade amounts, and depositing income. Users can only have one account. Olymp Trade may deny service and block accounts if users violate this rule.

2.18. Trading terminal: Software where users view real-time quotes, execute transactions, and receive company messages. Login requires a password created during registration. All orders through the terminal count as personally executed by the user.

2.19. Target: The price level for an underlying asset used to calculate trade results.

2.20. Quote: The current asset rate displayed in the trading terminal.

2.21. OTC asset trade: A derivative financial instrument where the company quotes over-the-counter assets using OTC information sources. The company executes these trades on its own account without transmitting them to liquidity providers.

3. Communication between Olymptrade and users

3.1. The company communicates with users through:

3.2. Olymp Trade uses contact information provided during registration or updated later. Users agree to accept messages anytime.

3.3. All correspondence counts as received:

3.4. Users can contact the company at [email protected] and other email addresses listed in the agreement and on the website.

3.5. If users behave inappropriately during conversations with company representatives, Olymp Trade reserves the right to terminate the agreement.

3.6. The company may use contact information to send informational, marketing, and advertising materials plus service messages. Message frequency gets determined by the company. Users who want to stop receiving messages can unsubscribe by clicking the unsubscribe link or contacting customer support.

4. Platform services and how to use them

4.1. Users must provide correct identification information during registration. The registration form specifies what information is required.

4.2. After successful registration, users get access to the trading terminal and can deposit funds into their accounts to start making trades. The platform also allows other transactions once registration is complete.

4.3. Users must update identification and contact information within seven days of any changes. Updates can be made through the trading terminal or other methods the company offers. Olymp Trade can request identification documents at any time after registration (ID, proof of residence, proof of financial standing, and other documents). Users have seven days to provide requested documents.

The company may suspend trading and non-trading transactions if identification details turn out to be incorrect or inaccurate. If users don’t provide requested documents, Olymptrade can block access to the trading terminal until identification gets completed. The company can also require users to visit an authorized agent in person or provide additional documents.

4.4. Trading terminal access is password protected.

4.4.1. Users create their password during registration and cannot share it with others.

4.4.2. Users take full responsibility for password protection and preventing unauthorized access.

4.4.3. All orders made using a user’s password count as made by that user.

4.4.4. Anyone who enters the correct password gets identified as the account owner.

4.4.5. The company is not responsible for losses from stolen, lost, or disclosed passwords, or from unauthorized use of login details by others.

4.5. Users can change their trading terminal password themselves or use the company’s password recovery procedure.

5. Handling claims and resolving disputes

5.1. Both parties agree to settle disputes through negotiation first. This includes disputes about transactions, payouts, and other actions under the agreement.

5.2. Users must follow the mandatory dispute resolution procedure before contacting state authorities, courts, or financial institutions. If users skip this procedure, they must compensate the company for any losses and damages that result.

5.2.1. Claims must be submitted in writing.

5.2.2. Claims must include: full name, email address, account number, date and time of the disputed situation, situation description, demands, claim amount with calculation (if applicable), circumstances supporting the claim, evidence, references to violated agreement provisions, attached documents, and other necessary information.

5.2.3. Claims must be sent within five working days from the event that caused it. Late claims get rejected.

5.2.4. Users should first submit claims to customer support via live chat at olymptrade.com or by email to [email protected].

5.2.5. If the claim remains unresolved within 35 days, users can escalate to the Customer Service Executive Team at [email protected].

5.2.6. If still unresolved after 10 business days, users can escalate to the claim department at [email protected]. Account verification must be completed before filing with the claim department.

5.3. Claims cannot contain: a) Emotional evaluations of the disputed situation b) Offensive statements about the company c) Profanity

5.4. The company may request additional documents or information to respond to claims. Claims get reviewed based on information provided by users and log entries from the company’s server. Server log entries have absolute priority over other evidence. The company is not responsible for incomplete trades and does not reimburse financial or non-financial damage related to what users consider lost profit. The company does not consider references to information from other companies and websites when reviewing disputes.

5.5. Claims get rejected if users violate section 5 terms.

5.6. The company reviews claims within ten working days after submission, not counting time needed for users to provide additional documents.

5.7. If a claim is not settled through this procedure, users can submit it to the Financial Commission at www.financialcommission.org.

5.8. After following the dispute resolution procedure and addressing the issue at least three times as required by Vanuatu Financial Services Commission guidelines, users may file a claim with the Vanuatu Financial Services Commission. The dispute resolution procedure counts as properly followed if: a) The claim meets form and content requirements from sections 5.2 and 5.3 b) The claim gets sent to the company’s registered address by registered mail c) The user has receipt confirmation d) Sixty calendar days have passed since the company received the claim

5.9. During disputes, Olymp Trade may fully or partially block account transactions until the dispute gets settled or parties reach an interim agreement.

6. Applicable laws and jurisdiction

6.1. This agreement follows the laws of the country where the company is registered. Services under the agreement get provided in that country.

6.2. Users unconditionally: a) Agree that courts in the company’s registration country have exclusive jurisdiction for any legal proceedings related to the agreement b) Submit to jurisdiction of those courts c) Waive any appeals regarding court proceedings d) Agree not to claim inconvenience of trial location, and will not declare that the location has no legal jurisdiction over them

7. Force majeure circumstances

7.1. The company can claim force majeure if sufficient grounds exist. Force majeure includes but is not limited to: a) Strikes, riots, civil strife, terrorist acts, wars, natural disasters, accidents, fires, floods, storms, power outages, communication interruptions, software or electronic equipment failures, incorrect equipment or software operation, quote feed instability, liquidity provider interruptions or instability, and other events that destabilize markets for one or more assets b) Suspension, liquidation, or closure of any market, absence of events the company bases quotes on, or introduction of restrictions or unusual trade conditions in any market

7.2. If force majeure occurs, the company can take any of these steps without prior notice: a) Cancel any or all user trades directly or indirectly caused by force majeure b) Suspend or amend application of agreement provisions as long as force majeure makes compliance impossible c) Take or not take any action regarding the company, users, or other clients if circumstances make it appropriate

7.3. The company is not responsible for breach of obligations if force majeure events interfere with fulfillment.

8. Responsibilities and obligations

8.1. Party responsibilities get determined by agreement terms and appendices.

8.2. Olymp Trade is responsible only for real loss caused by the company’s deliberate failure to fulfill specified obligations. The company is responsible for actions of its representatives, departments, and payment agents as if they were its own actions.

8.3. Users are responsible for damages caused by their fault, including: a) Damages from failure to provide or late provision of required documents, and damages from misstatements in provided documents b) Damages from abuse of company services, including use of automated transaction algorithms, special software tools, or other methods that violate integrity, honesty, and fairness principles c) Damages from actions coordinated with other users or user affiliates aimed at causing company losses, and damages from other unfair trading methods including bonus misuse. User affiliates include people in kinship relationships, family members, partners, those at the same address, those using the same devices, those engaged as clients by the same partner, and those engaged in collective activity. The company can expand the list of situations and attributes for recognizing affiliates d) Damages from attempted illegal use of company software and funds e) Damages from deriving income from technical features of the quote feed updating system, and using software errors and vulnerabilities f) Damages from using insider or confidential information that provides trading advantages

The company can deduct damages from user accounts and other accounts if those accounts belong to the user or user accomplices. Olymptrade can also block further transactions for users suspected of actions aimed at causing company damage and can transfer funds from user accounts to company accounts.

8.4. If users violate the agreement, the company can:

8.4.1. Revise financial obligations to users and amend account data

8.4.2. Suspend services and block trading terminal access. If users don’t remedy blocking reasons within thirty days, the company can deduct all funds from the trading account. The company may recover deducted funds if users satisfy requirements to lift the block

8.5. If users violate agreement terms including refusal to undergo checks and provide information, Olymp Trade can terminate the agreement, void transactions, close trades at any time, and stop services with or without returning funds. Violations remove the right to demand payment or refunds.

8.5.1. Users who violated agreement terms cannot open new accounts, including by entering third-party data during registration. If the company discovers this violation, the same consequences apply.

8.6. The company is not responsible for damages, losses, lost profit, missed opportunities, expenses, or detriment from making trades under agreement terms.

8.7. Olymptrade is not responsible for discrepancies between information in the user’s trading terminal and the company server when defining trade results. The company adjusts trading terminal data to match server information.

8.8. The company is not responsible for damages from hacker attacks, accidents in computer networks, communication networks, power lines, or telecommunication systems used to agree on transaction conditions or ensure company operations.

8.9. The company is not responsible for technical failures and interruptions in trading terminal operation from these causes.

8.10. Olymp Trade is not responsible for transaction results based on analytical materials provided by the company or third parties. Users acknowledge that trades carry risk of not receiving expected income and risk of losing deposited money. Unless there is fraud, deliberate breach, or gross negligence, the company is not responsible for losses from inaccurate information provided to users. The company can cancel or close transactions under established conditions, but all transactions executed from inaccurate information or errors remain valid and must be fulfilled by both parties.

8.11. The company is not responsible for losses from stolen, lost, or disclosed passwords. Users take full responsibility for password protection.

8.12. Olymptrade is not responsible for breaches caused by force majeure or other exceptional situations stated in the agreement.

8.13. The company is not responsible for indirect, special, arbitrary, or punitive damages including lost profit, loss of expected savings, or loss of income, even if users were informed about possibility of such damages. Non-financial damage is not compensated.

8.14. The company can consider user breaches at any time regardless of when the breach happened, and can take measures according to the agreement if breaches get discovered.

9. Agreement duration and termination process

9.1. The agreement becomes effective when users complete registration on the website or trading terminal and remains valid indefinitely.

9.2. Either party can terminate the agreement.

9.2.1. If the company initiates termination, it takes effect on the date specified in the notice sent to users.

9.2.2. If users initiate termination, they must send written notice to the company’s address listed in section 1.1 or to [email protected]. The agreement terminates five business days after the company receives this notice, provided users have no unfulfilled obligations.

9.3. The agreement is fully terminated when both parties complete all mutual obligations from previous transactions and all debts get paid.

10. Additional terms and conditions

10.1. The company makes all amendments and additions to the agreement unilaterally. Changes not related to circumstances specified in the agreement take effect on the date the company specifies.

10.2. Changes made because of amendments to legislation, regulations, or trading system rules take effect simultaneously with those amendments.

10.3. When amendments take effect, they apply equally to all users, including those who entered the agreement before the effective date.

10.4. Users should visit the Olymptrade website or trading platform at least once weekly to check for amendments and additions.

10.5. By providing personal data to the company in any form (through the website, counterparties, etc.), users consent to automated and non-automated processing of that data. This includes collection, recording, organization, storage, use, disclosure, and cross-border processing for agreement execution, advertising campaigns, marketing materials, and other company purposes. Consent is provided for 75 years or until retention periods expire according to legislation. Users can withdraw consent according to procedures in the Privacy Policy. The company guarantees confidentiality of personal data except in circumstances established by law or force majeure.

10.6. Users can use information provided by the company or third parties only for transactions specified in the agreement. Users cannot distribute, alter, supplement, or store this information in separate archives. The company does not guarantee that third-party information is reliable, accurate, relevant, or provided continuously. Olymp Trade is not responsible for transaction results based on information communicated by the company or third parties.

10.7. The company can fully or partially transfer rights and obligations to third parties if those parties undertake to fulfill agreement terms. This transfer does not require prior user notification and takes effect when information gets published on the company website.

10.8. Users cannot assign rights, transfer obligations, or dispose of rights or obligations without prior written company consent. Any such assignment without consent is invalid.

10.9. The company, partners, or affiliates may have material gain or legal arrangements regarding any platform transaction, or arrangements that conflict with user interests. For example, Olymp Trade may: a) Act as a counterparty for any asset b) Suggest another partner as a counterparty c) Provide recommendations to partners despite conflicts with user interests

10.10. Users authorize the company to act as it finds appropriate despite potential conflicts of interest or material interest in any transaction, without prior notification. Conflict of interest or material gain must not affect service provision by company employees. The company may occasionally act on behalf of users with parties where the company has agreements to receive goods or services. These agreements are made as far as possible for user benefit, such as accessing otherwise unavailable information.

10.11. If a court declares any provision invalid, that provision gets treated as separate and the remainder continues in full force.

10.12. The company can suspend service provision at any time without prior notice.

10.13. In situations not described in the agreement, the company acts according to accepted business practices based on honesty and fairness principles.

10.14. The company can prepare agreement texts in languages other than English. If contradictions exist between English and other language versions, the English text prevails. The text published on the company website prevails over texts published elsewhere.

10.15. Users get limited, non-exclusive rights to use the trading terminal only for purposes specified in the agreement. These rights terminate when the agreement terminates.

10.16. Users accept that the company cannot guarantee continuous, uninterrupted, technically sound terminal operation, and accept the software as is. The company is not responsible for trading terminal malfunctions.

10.17. All definitions used in the agreement have the same meaning regardless of capitalization unless the nature of the obligation indicates otherwise.

11. Countries where Olymp Trade does not operate

11.1. The company does not operate in or provide services to people associated with: Gibraltar, Isle of Man, Guernsey, Jersey, Australia, Canada, United States of America, Japan, Austria, Belgium, Bulgaria, Croatia, Cyprus, Liechtenstein, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Italy, Israel, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, Sweden, Islamic Republic of Iran, State of Palestine, United Kingdom of Great Britain and Northern Ireland, Republic of Mauritius, Commonwealth of Puerto Rico, Republic of the Union of Myanmar, Democratic People’s Republic of Korea, Republic of Vanuatu, Saint Vincent and the Grenadines, Republic of Serbia, Russian Federation, People’s Republic of China, plus dependent, related, or associated territories of these states.

11.2. People associated with these countries include those who:

11.2.1. Have citizenship, permanent residence permits, or similar documents from these countries

11.2.2. Reside in or have mailing or residence addresses in these countries

11.2.3. Were born in these countries

11.2.4. Have IP addresses or phone numbers associated with these countries

11.2.5. Have other connections the company defines at its discretion

11.3. If the company discovers it provides services to people associated with restricted countries, it may apply consequences listed in section 8.5 of the agreement.

12. Trading policy on the platform

12.1. The company determines procedures and conditions for conducting trading transactions with users. This section defines how orders to open and close trades get processed and executed.

12.2. The only reliable source of quote feed information is the company’s server. The company can use any information sources to form the quote feed, including exchange-traded, over-the-counter, and other sources. Information about quotes that differs from company server data does not provide sufficient basis for canceling, terminating, or revising transactions.

12.3. Quotes on the trading terminal cannot serve as a reliable information source because unstable connections might prevent some quotes from displaying. Graphs on the terminal are indicative. The company does not guarantee trades will execute at prices shown in graphs at the time of a specific request or order. Asset prices on the terminal get calculated as: (ask+bid)/2.

12.4. If a non-market quote gets used to execute an order (meaning a terminal price that does not match market price when the order executes), the company can cancel that transaction’s financial result.

12.5. Users can make trades only using funds in their accounts.

12.5.1. If available funds are sufficient, the trade gets made.

12.5.2. If funds are insufficient, the trade does not get made.

12.6. Orders to open or prematurely close trades are completed and trades are considered opened or closed when corresponding records appear in the company server database. Each trade receives an identification code according to company rules. Orders execute at the latest quoted prices on the company server when the company receives the relevant orders.

12.7. When making trades, users are prohibited from:

12.7.1. Using company services or software for illegal or fraudulent activity

12.7.2. Implementing actions coordinated with other users aimed at causing company damage, and employing other unfair and dishonest trading methods to achieve financial gain

12.8. Olymptrade can set these restrictions at any time:

12.8.1. Limits on minimum and maximum trade amounts for each asset

12.8.2. Limits on total number or total trade amount for specific time periods

12.8.3. Limits on total trade amount of simultaneously opened trades

12.8.4. Other trading condition restrictions at company discretion

12.9. For requests, confirmations, and reports, users and the company interact by messaging exclusively via the trading terminal. All messages sent through the terminal and authorized by username and password count as sent by the user.

12.10. Request and order processing time depends on connection quality between the trading terminal and company server, and on current market conditions. Under normal market conditions, processing usually takes 0-5 seconds. Under other market conditions, processing time might increase.

12.11. The company server may reject requests or orders if:

13. Opening and closing trades

13.1. A trade gets made when users and the company agree on essential trade conditions through message exchange (requests for making trades and trade confirmations).

13.2. Before making a trade, users select:

13.3. After selecting these conditions, users review the current rate of the selected asset and terms of trade income determination.

13.4. To make a trade, users send the company a request containing all essential conditions.

13.5. If there’s a stable internet connection between the trading terminal and company server, the request goes to the server where it gets checked for accuracy and compliance with current market conditions. The server then executes or rejects it. If the trade gets made, the trade amount gets deducted from the account balance. No commission is charged.

13.6. The request for making a trade may be canceled if:

13.7. The company server sends a message with the request result to the trading terminal. If there’s a stable connection, the result displays in the terminal. If the order executed, users see graphic confirmation and trade information appears in the corresponding section. If the request was canceled, users see an error message.

13.8. If users don’t receive confirmation that the trade was made, information about the new trade, or an error message, they cannot be sure if the trade was made or canceled. Users can contact customer support to check trade status.

13.9. Users cannot cancel requests after sending them to the company server.

13.10. Trade income determination terms published on the website are approximate. Indication of these terms in apps or on the website are not binding until a trade gets made. Exact terms display on the trading terminal after essential conditions get chosen and the order gets processed.

14. Trade income calculation

14.1. A trade either automatically closes at the trade expiration time or closes when users prematurely close it. When the trade closes, trade income gets calculated. Upon closure, the financial result (trade amount plus added income) gets added to the account balance and the trade disappears from the open trades list.

14.2. Trade income calculation when closing at expiration time: S*(100+K)/100, where S is the trade amount and K is the dynamic profitability ratio indicated as a percentage, which depends on underlying asset quote dynamics.

Profitability ratio can vary from -100 to 100 but cannot exceed the maximum amount indicated before trade opening. The profitability ratio amount: a) Is zero or positive if trade direction matches the underlying asset direction b) Is zero or negative if trade direction does not match asset direction c) Is zero if the asset quote is the same as when the trade opened d) May vary until trade closure depending on asset quote changes, market volatility, and trade expiration time

14.3. At user request, trades can be prematurely closed before expiration time if the company has technical capability and there’s a stable internet connection. Premature closure requires agreement on closure conditions through message exchange (closure requests and closure confirmations).

14.4. To close a trade prematurely, users select the trade and send the corresponding request. Users review the essential condition for closing – the profitability ratio for premature closure.

14.5. The profitability ratio for premature closure may differ from the one provided at automatic closure and gets determined exclusively at company discretion on a unilateral basis. It depends on trade amount, length, current and target asset quotes, market volatility, and other market conditions.

14.6. If there’s a stable connection, the premature closure request goes to the server where it gets checked for accuracy and compliance with current market conditions. The server then executes or rejects it. No commission is charged for premature closure.

14.7. The request for premature closure may be canceled if:

14.8. The server sends a message with the request result to the trading terminal. If there’s a stable connection, the result displays in the terminal.

14.9. If users don’t receive the result within a reasonable time, they cannot be sure whether the trade closed or closure was canceled. Users can contact customer support to clarify request results.

14.10. Users cannot cancel premature closure requests after sending them to the server.

14.11. Information on profitability ratio for premature closure published on the website is approximate. Exact information displays in the trading terminal after the premature closure request gets processed.

15. Trading hours and schedule

15.1. The company sets trading schedules separately for each asset. These schedules determine when trades can be opened and closed.

15.2. Trading time information published on the Olymp Trade website is freely available but approximate. The company can change trading hours at its discretion.

16. Exceptional trading situations

16.1. In exceptional situations with circumstances different from normal conditions, the company’s actions during trade execution may differ from those described in sections 12-15.

16.2. Exceptional situations include:

16.3. In exceptional situations, Olymptrade makes every effort to execute trading transactions as under ordinary conditions. However, the company reserves the right to: a) Decrease profitability ratios b) Reject individual requests for making, prematurely closing, or canceling trades and for revising financial results of previously made trades c) Restrict the number of requests from one user in a certain time period d) Limit available trade expiration time e) Temporarily suspend trading for certain asset types f) Fully suspend trading transactions

16.4. The company can apply specific or all actions from section 16.3 in accordance with other conditions of this agreement beyond the exceptional situations specified in section 16.2.

17. Deposits and account funding

17.1. This section implements Financial Action Task Force (FATF) recommendations aimed at combating financial abuse, identifying and preventing legislation violations, complying with money laundering and terrorism funding legislation, and establishing procedures for deposits, withdrawals, and other non-trading transactions.

17.2. Users guarantee legal origin, legal possession, and the right to use or manage funds transferred to company accounts.

17.3. Users agree to:

17.3.1. Comply with legal norms including international standards aimed at combating illegal trading, financial fraud, and money laundering

17.3.2. Avoid direct or indirect complicity in illegal financial activities and other illegal transactions

17.3.3. Avoid direct or indirect complicity in financial fraud and actions contrary to international law

17.3.4. Avoid using company services in any actions that may directly or indirectly harm efforts to fight money laundering

17.4. The company can investigate suspicious non-trading transactions and suspend those transactions until reasons get ascertained and investigation ends.

17.5. During investigation according to section 17.4, the company can request identification documents (passport, identity card, driver license), documents confirming residence, payment documents, bank cards confirming legal possession and legal origin of funds, documents confirming financial standing, and other documents required by applicable legal regulations.

17.6. If suspicious non-trading operations get detected, the company can immediately:

This list is not exhaustive and may be expanded at company discretion.

17.7. Refusal to carry out suspicious transactions and agreement termination due to identification of suspicious transactions are not considered grounds for company civil liability for breach of agreement.

17.8. The company can close accounts if users have no transactions for 12 consecutive months and no funds remain on the account.

17.9. This regulation is open and forms an integral part of this agreement. The policy content gets disclosed without limitation at request of concerned parties. However, the company does not inform users about measures taken to counteract money laundering, terrorism financing, and weapons of mass destruction proliferation financing except as provided by law.

17.10. If certain provisions in this section conflict with other agreement provisions regarding non-trading operations, this section’s provisions apply unless the obligation essence indicates otherwise.

18. Suspicious transaction detection

18.1. The company may deem a non-trading operation suspicious if:

18.2. Suspicious transaction identification criteria and attributes specified in section 18.1 are not exhaustive. The company may deem non-trading transactions suspicious based on transaction nature analysis, components, attendant circumstances, and interaction with users or representatives, even without formal criteria described in section 18.1.

18.3. If suspicious non-trading transactions get discovered, the company decides independently on further actions regarding users, accounts, and trading and non-trading transactions.

19. Payment processing and general deposit provisions

19.1. Users may transfer funds to accounts anytime in any currency the company accepts in the country of the non-trading transaction. User funds get held on company accounts, including segregated accounts opened in the company’s name to hold user funds separately from company funds.

19.2. All payments and payment information transfers get carried out on encrypted communication channels complying with industry security standards and international payment system requirements. According to Payment Card Industry Security Standards Council recommendations, transport level encryption (TLS 1.3) and application level encryption (AES algorithm) protect user data.

19.3. Transactions to credit and withdraw funds from accounts are governed by sections 17-23 of this agreement. Users are responsible for payment correctness. If company bank details change, users are responsible for payments made on outdated details once new information gets posted on the trading terminal.

19.4. Each non-trading transaction gets confirmed by a trading terminal record in the corresponding section. Users must independently monitor accuracy and correctness of non-trading transaction information, account balance amounts, and other information in relevant terminal sections. If users find errors in non-trading transaction records, account balance, or other information, they must notify the company as soon as possible using contact information specified in section 3.4. Users can also formulate claims according to section 5 requirements.

19.5. If users have no trading terminal transactions for six months that change account balance, Olymptrade can introduce a subscription fee for providing trading terminal access. Subscription fee amount and debiting procedure get determined by the company at its discretion.

20. Account crediting procedures

20.1. Users may receive company services only using funds in their accounts except as specified in other sections of this agreement. Accounts can be replenished by transferring funds to company accounts or authorized payment agent accounts as specified in section 2.15. The company may post authorized payment agent lists and bank details on the trading terminal.

20.2. User fund transfers to company accounts must comply with requirements and consider restrictions established by applicable laws and legal acts of countries under whose jurisdiction transfers get made.

20.3. The company credits to accounts the amount received subject to user compliance with provisions in sections 17-18.

20.4. Funds get credited in account currency regardless of transfer currency. If transfer currency differs from account currency, the transfer amount gets converted to account currency at the exchange rate when payment was received in the company account. The company sets conversion rates. In cases established by payment service providers, funds may be withdrawn from user external accounts in currencies other than external account currencies.

20.5. Currency in which the company accepts transfers to accounts, depending on account currency and credit method, gets indicated on the trading terminal.

20.6. The company can impose restrictions on minimum and maximum fund amounts, differentiated by transfer method and transfer currency.

20.7. Funds get credited to accounts not directly related to compensation payments if: a) Amounts transferred by users are received on company accounts b) Money previously transferred to users gets returned to company accounts if users could not be contacted to promptly resolve problems and resend funds

20.8. Funds get credited to accounts within one business day following the day funds were received on company accounts.

20.9. If funds sent by users are not transferred to accounts within five business days, users can request the company investigate the transfer. To investigate transfers, users must issue requests according to section 5 and provide documents confirming fund transfers.

21. Available deposit methods

21.1. Bank transfer

21.1.1. Users may make deposits by bank transfer anytime if the company works with that deposit method at transfer time.

21.1.2. Users can use this transfer method only after providing document lists determined by the company at its discretion.

21.1.3. Users may make bank transfers to company bank accounts specified in the dashboard only from personal bank accounts or make payments only on their own behalf without opening bank accounts. The company can refuse to transfer funds received if transfers violated terms in sections 1.4.6 or 17. The company can terminate the agreement under section 9 and refuse further service if violations get detected.

21.1.4. Before making bank transfers, users must verify company bank details and payment purposes in the dashboard. If users cannot make transfers for specified payment purposes, they must contact the company using methods in section 3.4 to resolve issues individually.

21.1.5. The company can refuse to transfer funds received on company bank accounts with payment purposes differing from dashboard specifications and if transfers were made on behalf of third parties. In these cases, the company sends funds back to the bank account from which they were transferred. All expenses related to these transfers get paid by users.

21.1.6. Users understand and agree that the company is not responsible for bank transfer time.

21.2. Electronic transfer

21.2.1. Users may make deposits by electronic transfer anytime if the company works with that deposit method at transfer time.

21.2.2. Users may make electronic transfers to company accounts only from personal e-wallets. The company can refuse to transfer funds received if transfers violated terms in sections 1.4.6 or 17. The company can terminate the agreement under section 9 and refuse further service if violations get detected.

21.2.3. Before making electronic transfers, users must verify company account details.

21.2.4. Users understand and agree that the company is not responsible for electronic transfer time and for circumstances resulting in technical transfer failures if they were not company fault but electronic payment system fault.

21.3. Transfer from bank card through processing center

21.3.1. Users may make deposits by bank transfer through processing centers anytime if the company works with that deposit method at transfer time.

21.3.2. Users may make transfers from international payment system bank cards of types specified in the dashboard.

21.3.3. Users may make transfers from bank cards registered only in their names. The company can refuse to transfer funds received if transfers violated terms in sections 1.4.6 or 17. The company can terminate the agreement under section 9 and refuse further service if violations get detected.

21.3.4. The company can refuse to transfer funds received on company accounts at processing centers if transfers were made on behalf of third parties. In these cases, the company sends funds back to the bank account from which they were transferred. All expenses related to these transfers get paid by users.

21.3.5. Users understand and agree that the company is not responsible for transfer time and for circumstances resulting in technical transfer failures if they are not company fault but processing center or international payment system fault.

22. Withdrawals from Olymptrade accounts

22.1. Users may manage all or part of their account funds anytime by sending withdrawal requests containing instructions to withdraw funds from accounts subject to the following conditions:

a) The company executes orders on trading accounts only within account balance at order execution time. If amounts taken out including commissions and other costs exceed account balance, the company can reject orders

b) User instructions to withdraw funds must comply with requirements and consider restrictions established by applicable laws and legal acts of countries under whose jurisdiction transfers get made

c) User instructions must comply with requirements and consider restrictions established in sections 17-23 and other company documents

d) Funds get withdrawn from accounts to the same payment instrument from which users previously made deposits. The company may limit withdrawal amounts to payment instruments to deposit amounts from those payment instruments. The company may set exceptions to this rule and withdraw funds to other payment instruments. The company can ask users for other payment instrument payment details anytime, and users must inform the company of requested payment details

22.2. Withdrawal requests by funds transfer to user external accounts may get executed by company-authorized agents as specified in section 2.15.

22.3. Users prepare withdrawal requests in account currency. If account currency differs from transfer currency, the company converts transfer amounts to transfer currency at conversion exchange rates established by the company when accounts get debited.

22.4. Currency in which the company makes transfers to user external accounts may be specified in user dashboards, depending on account currency and debit method.

22.5. The company sets conversion rates, commission amounts, and other costs for each fund debiting method and may change them anytime at its discretion. Conversion rates may differ from exchange rates of currencies established by official government authorities and from current market exchange rate levels of respective currencies. In cases established by payment service providers, funds may get credited to user external accounts in currencies other than external account currencies.

22.6. The company can impose restrictions on minimum and maximum fund amounts that may be withdrawn, differentiated by debiting method. These restrictions display on user dashboards when users submit withdrawal requests.

22.7. Orders are considered accepted by the company if drawn up through user dashboards. Orders submitted or sent any other way do not get accepted by the company for execution.

22.8. Decisions to withdraw funds from accounts get made by the company within five working days, except when:

22.9. If funds sent by the company according to withdrawal requests are not transferred to user external accounts within five business days after decision dates under section 22.8, users can apply to the company with requests to investigate transfers.

22.10. If withdrawal requests were drawn up with account detail errors resulting in funds not getting credited to user external accounts, commission costs to resolve situations get paid by users.

22.11. User profit exceeding deposited fund amounts may be transferred to user external accounts only in orders agreed between the company and users.

22.12. If users replenished accounts in certain ways and withdrawal fund procedures differ from procedures established by section 22.8, the company can withdraw previously credited amounts in the same ways within terms determined by the company.

23. Available withdrawal methods

23.1. Bank transfer

23.1.1. Users may send withdrawal requests through the dashboard and receive funds by bank transfer anytime if the company works with that transfer method.

23.1.2. Users may send withdrawal requests to bank accounts opened only in their names. The company can refuse to withdraw funds if requests were submitted in violation of terms in this agreement or sections 17-22. The company can terminate the agreement under section 9 and refuse further service if violations get detected.

23.1.3. The company sends funds to user bank accounts according to bank information specified in withdrawal requests if conditions in section 23.1.2 are met. The company presumes the account belongs to the user.

23.1.4. Users understand and agree that the company is not responsible for bank transfer time.

23.2. Electronic transfer

23.2.1. Users can send withdrawal requests through the dashboard and receive funds by electronic transfer anytime if the company works with that transfer method at request submission time.

23.2.2. Users may submit withdrawal requests only to personal electronic accounts. The company can refuse to withdraw funds if requests were submitted in violation of terms in this agreement or sections 17-22. The company can terminate the agreement under section 9 and refuse further service if violations get detected. The company presumes the electronic account belongs to the user.

23.2.3. The company sends funds to user accounts according to electronic information specified in withdrawal requests if conditions in section 23.2.2 are met.

23.2.4. Users understand and agree that the company is not responsible for electronic transfer time and for circumstances resulting in technical transfer failures through no company fault.

23.3. Transfer to bank card through processing center

23.3.1. Users may send withdrawal requests through the dashboard and receive funds by transfer to bank cards through processing centers anytime if the company works with that transfer method.

23.3.2. Users may send withdrawal requests only to international payment system bank cards specified in the dashboard.

23.3.3. Users may send withdrawal requests to bank cards registered only in their names. The company can refuse to withdraw funds if requests were submitted in violation of terms in this agreement or sections 17-22. The company can terminate the agreement under section 9 and refuse further service if violations get detected.

23.3.4. Users understand and agree that the company is not responsible for transfer time and for circumstances resulting in technical transfer failures if they are not company fault but processing center or international payment system fault.

23.4. At its discretion, the company may offer other ways to withdraw funds from accounts. This information gets placed on the dashboard.

24. KYC and AML verification requirements

24.1. Requirements for Know Your Customer (KYC) and Anti-Money Laundering (AML) verification are specified in sections 17-18 of this agreement.

24.2. Users must comply with all identification and verification requirements established by the company according to sections 17.4-17.5.

24.3. Failure to comply with KYC and AML verification requirements may result in consequences specified in sections 17.6-17.7.

25. Suspicious transaction detection

25.1. Criteria and procedures for suspicious transaction detection are specified in section 18 of this agreement.

25.2. Users acknowledge that the company has the right to investigate and suspend suspicious transactions according to sections 17.4 and 18.1-18.3.

26. 1-Click service terms

26.1. By filling out payment forms with bank card information, checking the “Save the card” checkbox, and clicking the payment confirmation button, users express full consent to 1-Click service rules (recurring payments) and authorize payment services providers to automatically debit funds from user bank cards at user request without re-entering card data to replenish account balances.

26.2. Users acknowledge and agree that confirmation of 1-Click service use will be provided within two business days to user email addresses.

26.3. By using the 1-Click service, users confirm they are owners or authorized users of bank cards used for this service and will not take actions to challenge payments made from bank cards to the company to replenish account balances.

26.4. By using the 1-Click service, users agree to bear all expenses connected with service use and all additional expenses if necessary, including all kinds of taxes and duties.

26.5. Users assume full responsibility for all payments made to replenish account balances. The company and payment services providers provide only payments in amounts indicated by users and are not responsible for payment of additional amounts referenced in section 26.4.

26.6. After payment confirmation buttons get clicked, payments are deemed processed and irrevocably executed. By clicking payment confirmation buttons, users agree they will not be able to rescind payments or demand rescission. By filling out payment forms, users confirm they are not violating current legislation of any country. By filling out payment forms and accepting terms in this section, users as bank card owners confirm they have the right to use services offered by the company.

26.7. By starting to use the website or trading terminal, users assume legal responsibility for compliance with legislation of any country where the website or trading terminal are used, and confirm they have reached or exceeded the age of majority legally permitted in relevant jurisdictions. Users confirm that payment services providers are not responsible for any illegal or unauthorized violation of prohibitions on website or trading terminal use. By agreeing to use website or trading terminal services, users confirm that payments get processed by payment services providers and there is no legal right to return debited amounts or other payment cancellation options. If users intend to debit funds from accounts, they can use the trading terminal according to section 22.

26.8. Users confirm that the 1-Click service remains in effect until users cancel it. Users who want to cancel the 1-Click service have the right to cancel through the dashboard by deleting bank card data from saved card lists.

26.9. Payment services providers are not responsible for refusal or inability to process payment card information, or for refusal associated with failure to receive permission to make payments using bank cards from banks that issued cards. Payment services providers are not responsible for quality or scope of company services offered on the website. Users are obliged to comply with rules and requirements established by the company when making deposits on accounts. Payment services providers only make payments and are not responsible for any pricing or total amounts.

26.10. Users must independently monitor revision and updates of 1-Click service terms posted on the company website.

26.11. Users agree that information exchange between parties takes place through the dashboard. In exceptional cases, email communication can be used at [email protected] as specified in section 3.4.

26.12. If users do not agree to these conditions, they are obliged to cancel payments promptly and contact the company if necessary.

27. Refunds and payment cancellations

27.1. After payment confirmation buttons get clicked, payments are deemed processed and irrevocably executed. By clicking payment confirmation buttons, users agree they will not be able to rescind payments or demand rescission. By filling out payment forms, users confirm they are not violating current legislation of any country.

27.2. Deposits that have not been used for trading are eligible for withdrawal subject to terms outlined in sections 22-23 of this agreement.

27.3. Under no circumstances does the company provide refunds of deposit amounts utilized for trading activities.

27.4. Users shall not initiate chargebacks or payment disputes without legitimate reasons.

28. Bonus program terms

28.1. These terms apply to all promotional offers and events available through Olymptrade websites (collectively “Promotions”) and stipulate procedures for conducting and participating in Promotions.

28.2. For some Promotions, specific terms may apply, which may be published on company websites including individual landing pages for relevant Promotions (“Specific Promotional Terms”). In the event of any conflict between these standard promotional terms and Specific Promotional Terms, the Specific Promotional Terms prevail.

28.3. These promotional terms form part of the Service Agreement specified in sections 1-11 of this agreement. By participating in any Promotion, users accept and agree to be bound by these terms. Users who do not agree to these terms should opt out of Promotions.

28.4. Users should check these terms and any applicable Specific Promotional Terms before participating in any Promotion.

28.5. Definitions used in this section:

“Promotion” means any promotion including bonus offers, tournaments, referral programs, or any combination of these.

“Participant” means any person eligible to participate in a Promotion who has taken active actions clearly indicating intention to participate.

“Reward” means any benefit or prize received because of Promotion participation, including: a) Promo code – a unique alphanumeric code giving the owner the right to receive bonus funds when depositing or other benefits b) Right to a free item – the right to purchase a product or service at the company marketplace free of charge c) Right to a risk-free transaction – the right to make a transaction without deducting investment amount from account balance if the transaction is unprofitable d) Other material or immaterial benefit at company discretion e) A combination of any of these

28.6. The company may run Promotions from time to time. Promotion forms and full details get set out in company informational materials accessible through websites, communications (emails, pop-ups, letters) issued to inform users about each Promotion, or on individual landing pages for relevant Promotions.

28.7. The period during which each Promotion runs (“Promotion Period”) gets specified in applicable Specific Promotional Terms. Each Promotion automatically closes at the end of the relevant Promotion Period, when no further participation becomes possible. Where no Promotion Period is specified, the relevant Promotion ends when discontinued on company websites.

28.8. The company may engage third parties for disseminating informational and advertising materials about Promotions, conducting drawings, determining winners, awarding, and performing other functions within Promotion organization and conduct.

28.9. Tournaments: For purposes of this section “Tournament” is a Promotion type that is a competition between traders.

Tournament participation conditions, including prize fund, formation procedure, and allocation among participants get determined by the company on a unilateral basis in respective informational materials on company websites. The company can change tournament participation and conduct terms, cancel tournaments or results without assigning reasons by notifying users via information placement on company websites. Users are deemed duly notified about relevant changes upon publication on company websites.

The company may not award prizes or forward prizes between tournament participants or seek prize returns if it’s impossible to contact winners via provided contact details or if the company has cause to disqualify winners according to section 28.14.

The company may publish and disseminate information regarding current tournament state and status including participant data in any sources including company websites. By participating in tournaments, participants consent to personal data processing by the company for publication and dissemination of information regarding tournament results including interim results, and for participant notification purposes.

Upon receipt of respective requests from participants entitled to acquire remuneration according to tournament terms, the company may at its discretion supersede remuneration in kind by monetary remuneration. Monetary equivalent amounts and payment currencies get determined by the company on a unilateral basis.

After tournaments end, the company may allocate prize funds within time limits and according to terms specified in relevant informational materials.

28.10. To be eligible to participate in any Promotion, users must: a) Have an account with the company b) Be legally entitled to use company services according to sections 1-11 c) Satisfy any other eligibility criteria set out in relevant sections of these terms and applicable Specific Promotional Terms

28.11. To be eligible to participate in Promotions stated as intended for new clients or described as “new client” or “sign up” offers, users must not previously have opened accounts with the company. Such Promotions may not be used in conjunction with other Promotions.

28.12. The company reserves the right to request participants go through account verification processes if participants have not passed account verification.

28.13. Participants entitled to receive Rewards as results of Promotions must accept relevant Rewards “as is”. As a rule, there is no right to cash alternatives unless the company in its sole discretion elects to offer such alternatives (which may be less than full Reward values).

28.14. The company reserves the right to substitute any Reward with one or more Rewards of substantially equivalent value at any time.

28.15. Any entitlement to receive Rewards is non-transferable.

28.16. Participants are solely responsible for payment of any applicable tax in relation to relevant Rewards and for any costs associated with Rewards or their use, including costs of complying with local law requirements. Examples include if Rewards consist of motor vehicles (vehicle registration, motor insurance, driving license costs) or foreign travel (passport, visa, travel insurance requirements).

28.17. Participants are fully apprised and consent that under no circumstances is the company considered the revenue agent of participants and does not calculate or withhold taxable incomes acquired because of Promotion participation.

28.18. Participants are solely responsible for all use made of Rewards. Except as expressly provided in this section, no representations, warranties, conditions, or other terms are made, given, or accepted by the company in relation to any Reward, including terms as to suitability, reliability, satisfactory quality, or fitness for purpose.

28.19. Promo codes get redeemed by entering and applying codes at appropriate points (when depositing funds to accounts). Unless expressly stated at issue time, each promo code is valid for use by the recipient only once and may not be used in conjunction with other Promotions.

Without prejudice to section 28.13, participants may have the right to either use additionally deposited amounts via promo codes in trading or withdraw them from account balances.

Promo codes expire on dates specified in specific terms relating to promo codes, or before subject to availability. Users cannot use promo codes after these dates. The company reserves the right to withdraw or cancel promo codes for any reason at any time.

28.20. The company may cancel any Reward or disqualify Promotion participants without substitution in these cases: a) If participants are not eligible to participate according to criteria in section 28.10 or applicable Specific Promotional Terms b) If participants refuse to pass account verification processes according to section 28.12, or account verification processes fail c) If the company finds that participants cheat or tamper or attempt to tamper with entry processes or Promotion operations d) If participants breach the Service Agreement or their conduct is contrary to Promotion spirit e) If participant conduct may bring the company into disrepute in company opinion f) In any other case at company sole discretion

28.21. The company may disqualify participants without assigning reasons or at its sole discretion giving reasons.

28.22. In case of disqualification, the company has the right to seek return of any Rewards, including from participant accounts.

28.23. Any situation not described in these terms is subject to company decisions.

28.24. By participating in Promotions, participants agree that: a) The company may use contact details and information provided by participants for informing participants about participation and termination of participation in events, status of participation, and for informing about company-held events and sending advertising, informational, and marketing materials b) The company may use participant images, video, and audio materials with participant participation for informing indefinite circles of persons about Promotion facts and Rewards presented c) The company does not bear responsibility for participant life, health, and property in case of offline Promotions

28.25. Where the company makes use of third-party names or trademarks in relation to Rewards, these are proprietary to relevant third parties. No license, affiliation, sponsorship, or endorsement is claimed or should be inferred from use of these names or trademarks or use of Reward photographs. Any photograph used to promote Rewards is for illustrative purposes only and actual Rewards may differ from items shown in photographs.

29. How bonuses work on the platform

29.1. For purposes of this section, the following definitions apply:

“Bonus Welcome Program” or “Program” means a promotional program consisting of two interrelated offers: a) The first offer requires users to deposit real funds and apply valid promotional codes during deposit transactions, resulting in virtual funds (“Bonus”) credited to accounts in amounts calculated according to established ratios b) The second offer is triggered upon crediting deposits together with Bonuses, granting users the right to undertake trading tasks (“Task”), which entails reaching specified trading volumes calculated as multiples of credited Bonuses (“Target Amount”), upon completion of which users become entitled to receive monetary rewards (“Reward”)

“Deposit Bonus” or “Bonus” means virtual funds credited to accounts as results of applying valid promotional codes during deposit transactions within Program framework, providing opportunities to participate in Tasks and receive Rewards upon successful completion.

“Virtual funds” means non-withdrawable funds credited to accounts, intended solely for trading purposes within company websites or trading platforms.

“Task” means trading volume objectives (Target Amount) calculated by multiplying credited Bonuses by specific multipliers. Tasks get assigned to users upon Bonus receipt.

“Reward” means fixed amounts of real funds credited to accounts upon successful Task completion. Rewards are available for full withdrawal.

Bonuses do not constitute real funds and are not subject to withdrawal. Rewards get credited only upon Task completion.

29.2. These terms regulate conditions for Bonus Welcome Program participation, including Bonus granting, use, and cancellation, as well as Reward receipt procedures.

29.3. Bonuses get granted once users apply valid promotional codes while making deposits on company websites or trading platforms and deposit amounts get credited to accounts. Bonus amounts get determined by applicable promotional code conditions and deposit amounts. Following valid promotional code application and deposit amount specification, users can view corresponding Bonus amounts in Deposit sections.

29.4. Upon Bonus crediting, Tasks get automatically assigned to users.

29.5. Upon full and proper Task completion, Rewards get credited to accounts as withdrawable funds. Bonuses no longer get used in trading and get removed from accounts.

29.6. Only one Bonus may be active per account at any given time. Bonuses are non-transferable and may not be moved or reassigned to other accounts.

29.7. Unless otherwise specified in “Unlock Your Reward” sections, Bonus Welcome Programs including both Bonuses and associated Tasks remain valid for 30 calendar days from dates Bonuses get credited to accounts.

29.8. Bonuses may be used exclusively for trading with Fixed Time Trading mode and Flex trading mode.

29.9. Bonuses and user funds get combined into single trading balances, but for purposes of each trade, fixed funds-to-bonus ratios get calculated at times Bonuses get credited and remain unchanged regardless of subsequent deposits.

29.10. Each trading operation gets executed using both Bonus funds and user funds according to established ratios. Profits and losses get distributed in the same ratios. Bonus funds cannot be used in pending orders. Only user funds get used when pending orders get executed.

Example: If users deposit USD 100 and receive USD 50 in Bonus, a fixed funds-to-bonus ratio of 67% (user funds) to 33% (Bonus) gets established. In trades of USD 10, USD 6.70 gets sourced from user funds, and USD 3.30 from Bonuses.

29.11. In the event of profit, corresponding profit portions get allocated proportionally between Bonuses and user funds. In the event of loss, both components decrease accordingly. Any profit attributed to Bonus portions gets added to Bonuses and is not available for withdrawal. Bonuses including any such profit increase notional account balances and enhance trading capacity on company websites or within trading terminals, but do not constitute real funds that may be withdrawn.

29.12. When users deposit additional funds to accounts with active Tasks, Bonus amounts remain unchanged and no new Bonuses get granted. Initial funds-to-bonus ratios continue to apply to all subsequent trades.

29.13. Trades may only be executed if users have sufficient real fund amounts to satisfy fixed funds-to-bonus ratios. If user real funds are insufficient to meet proportions required for desired trade amounts, the system may restrict such trade execution. However, if user real funds are depleted or fall below amounts necessary to continue trading or reach zero, Tasks remain valid and their progress preserved. Users retain the right to complete Tasks and obtain Rewards by depositing additional funds to resume trading activity according to these terms.

29.14. Bonus amounts may decrease as results of unsuccessful trades and may increase if profit gets attributed to Bonus portions according to section 29.11. As a result, Bonus amounts may exceed initially credited values. However, Bonuses including any such increase remain non-withdrawable and may only be used for trading purposes according to these terms.

29.15. Should Bonus amounts reach zero, they no longer get applied to subsequent trades and cannot be increased thereafter. Nevertheless, Tasks remain active, and Rewards may still be granted upon completion.

29.16. Bonus funds are not accepted as payment for purchases, subscriptions, or services within company websites or trading platforms. Only user real funds may be used to make purchases.

30. Bonus tasks and rewards

30.1. Tasks consist of achieving specified total trading volumes, calculated as Bonus amounts multiplied by predetermined coefficients. Users are not obligated to complete Tasks. Decisions to forgo Task fulfillment do not constitute breaches of these terms, but in such cases users forfeit rights to receive Rewards.

30.2. Reward amounts are fixed and disclosed to users upon Bonus crediting to accounts. By accepting Service Agreement terms, users recognize that final Reward amounts: (i) are known at times Bonuses get granted, (ii) may not be subject to subsequent changes, (iii) are independent of any profits or losses resulting from trading activities. Trading activity success and Bonus balances do not affect Reward amounts.

30.3. Only Fixed Time Trades and Flex Trades executed on accounts with active Bonuses contribute towards Task fulfillment, irrespective of trade profitability.

30.4. The following trading operations do not count towards Task progress:

30.5. Upon reaching required trading volumes, users receive Rewards in form of real funds, which get credited to accounts automatically.

30.6. After Reward crediting, Bonuses get cancelled and removed from accounts.

30.7. Users may ascertain target amounts required to complete Tasks and monitor progress towards fulfillment in “Unlock Your Reward” sections, accessible by selecting task completion progress bars located in Accounts sections.

31. Bonus cancellation conditions

31.1. User participation in Bonus Programs may be terminated under these circumstances:

31.1.1. Users submit withdrawal requests from accounts with Bonuses and active Tasks

31.1.2. Task validity periods expire before Tasks get completed

31.1.3. Users transfer funds from accounts with Bonuses and active Tasks to other accounts

31.1.4. Users manually cancel Tasks in “Unlock Your Reward” sections in case users decide not to complete Tasks

31.2. Upon Bonus Program cancellation in any cases described in sections 31.1.1-31.1.4, all progress towards Task completion will be permanently lost and may not be restored.

31.3. Users may cancel Bonus Programs and remove Bonuses from accounts at any time prior to Task completion as described in section 31.1.4. In such cases, any progress towards Task fulfillment gets lost. However, Bonus Program cancellation does not restrict users from withdrawing any remaining real funds available in accounts, subject to general withdrawal terms in sections 22-23.

31.4. Upon successful Task completion and Target Amount achievement by users, Rewards get credited to accounts, and Bonuses get removed from accounts according to these terms.

32. Additional promotional terms

32.1. Promotional terms specified in sections 28-31 shall be interpreted in conjunction with other sections of this Service Agreement and other policies in Legal Information sections on company websites or in trading terminals.

32.2. In the event of conflicts between promotional terms and any marketing or interface descriptions, provisions of sections 28-31 prevail.

32.3. The company reserves the right to modify promotional terms at any time. Updates take effect upon publication, unless otherwise stated.